Are the colored "themes" gone for good with the "Next" UI?

Tom Siegel · ‎11-30-2022

Like the other developers on my team, I have counted on the different "theme" colors in ServiceNow to indicate what environment I am in. Red for Prod, Blue for Test, Green for Dev, etc. We are upgrading from Rome to Tokyo and it looks like the only theme options we have are "Dark" and "Regular"? I have done some google searching and can't find much on the subject. Being developers, I am sure a lot of the forum members have come up with some creative ways to indicate what instance they are in when clicking through the 12 open tabs in their browser.

Different Chrome sessions for each environment? Last Resort. Dark for Prod and Normal for sub environments? In a Pinch. Some small UI change that can be easily stored as XML and applied to the respective instances after clone downs and upgrades? Yes please...

Even better please tell me I have missed a config setting somewhere

Thanks,

Tom

Mike_R · ‎12-01-2022

Idk if you want to go this route, but I just created different banner announcements for my subprod environments. It has worked out fine

https://docs.servicenow.com/en-US/bundle/tokyo-platform-user-interface/page/administer/navigation-an...

instanceName.service-now.com/sys_ux_banner_announcement_list.do?sysparm_query=&sysparm_view=

Mike
* My Collection of ServiceNow Stuff *

View solution in original post

Tom Siegel · ‎12-02-2022

Mike - Thanks for the suggestion. I tried this and the problem I ran into is if I am in Dev for instance, the notification displays. If I open up another tab for dev in the same chrome session, no banner. I assume it has something to do with SSO and the fact that the banner only appears when you create a new session.

Thanks,

Tom

Mike_R · ‎12-02-2022

That's odd, I don't have that issue. The banner appears in all tabs for me

Mike
* My Collection of ServiceNow Stuff *

Tom Siegel · ‎12-02-2022

Mike - I did get it working. Thanks!!!

Tom

JP - Kyndryl · ‎12-01-2022

Hi Tom,

I am using the solution with the update set and here is the fix for the checkboxes issue:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1183175

Also,

In your cloning procedure (from Prod to other instances), don't forget to add the following step:

"Ensure tables sys_ux_style and sys_ux_theme are excluded from a clone back".

This is required in order to keep the different banner colors on each instance.

Regards,
JP

Tom Siegel · ‎12-01-2022

JP

Does the style mentioned in the KB article get added to the Compositional: App Theme related list as pictured below?

Thanks - Tom