Article numbers in related list, instead of article number versions

shwetamayk07
Tera Contributor

Hello,

 

Article numbers in related list, instead of article number versions.
When we relate an article to a configuration item, you need to choose between versions. The older versions remain in the related list of an application, that should not happen.

only article numbers can be related and not article number versions. So we make sure always the latest and published article is displayed in the related tab. 

 

shwetamayk07_0-1753209880123.png

 

2 REPLIES 2

SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @shwetamayk07 ,

If you don't have the versions, then how will you know which one is the latest one.

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

Hi Sandeep,

 

I can apply published workflow condition.

But where can i find configuration that article numbers can be related and not article number versions.

 

Thanks,

Shweta