[Article] ServiceNow Express Vs. Enterprise: What are the differences?

Tim Woodruff
Mega Guru

In November of 2014, ServiceNow announced that it was launching a trimmed-down, simpler version of its' ITSM platform. The "light" version would be called Express, and they've dubbed the more full-featured editionEnterprise.

ServiceNow Express is significantly less expensive than its' big brother, Enterprise; and for many companies, it is an entirely viable solution for their ITSM needs. It is however, not for everyone.

In this article, we're going to go over some of the core functionality offered in ServiceNow Express, and point out those areas and functionality which are lacking. We'll also discuss upgradeability, and some examples and tips for determining which ServiceNow option might best suit your business needs.

ServiceNow Pro Tips — ServiceNow Versions: Express Vs. Enterprise

1 REPLY 1

Jace Benson
Mega Sage

This was really interesting to read.  Thanks for sharing.