Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Asset tracking strategy field on hardware model.

Mark Wood
Tera Contributor

‎10-20-2023 11:01 AM

Hello Experts,

I'm new to HAM and a bit confused about the purpose of the "Asset tracking strategy" field on hardware. The name suggests it's for tracking assets. Could someone explain its actual use and provide a simple real-time example?

Thank you.

0 Helpfuls
  • 2,542 Views
1 REPLY 1

Niklas Peterson
Mega Sage

‎10-20-2023 11:06 AM

Hi,

Asset tracking strategy drives if assets should be created for Configuration Item connected to the Model.

The options are:

 

  • Leave to Category: model is transparent and the category defines the asset class.
  • Create Consumable Asset: model forces the asset class to be consumable, regardless of what the category defines as the asset class.
  • Don't create assets: model blocks asset instantiation, regardless of what the category defines as the asset class.


Regards,
Niklas