Assign read, write, create, update to newly created roles
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11-21-2022 06:49 AM
I have created a group with two new roles and the roles need me to give one read-only access and the other one read, write, create and update.
Group created is XYZ_Implementer
Role: XYZ_manager, should have read, write, create and update
Role:XYZ_member, should have only read
The role in question is for change management. How can I assign read, write, create and update to the other role
Thanks

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11-21-2022 07:44 AM
Hi,
Please check below Blog
https://www.servicenow.com/community/it-service-management-articles/access-control-list/ta-p/2305018
Thanks,
Rahul Kumar
Thanks,
Rahul Kumar

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11-21-2022 07:50 AM
1. Create new read ACL and add role XYZ_manager and XYZ_member.
2. Create write ACL and add role XYZ_manager.
3. Create create ACL and add role XYZ_manager.
Thanks,
Rahul Kumar
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11-21-2022 08:14 AM
If your one group is having both the roles then all users part of the group i.e., both your manager and a standard member will receive both the roles. You can have two groups created each having one role.
Since you want the control the access of Change Management, there are already existing Read/Write/Create ACLs.
Add your read-access based role to one of the Read ACLs (make sure you verify the other Read ACLs as well) and your other role to Create and Write ACLs (again verify other ACLs of same type). This should get the work done.
Please keep in mind that if one ACL of one type comes out with necessary roles or script, the user(s) would receive the access.
Regards,
Rana