Assign roles to user without admin rights

[Anubhav24]

Hi All,

I am trying to assign roles to user with a user having only itil role . Is it possible to do it from OOB functionality , without creating any UI Action or Job.

Thanks

[Allen Andreas]

Hi,

Your question isn't very clear, but you can navigate to the user in question, scroll down to groups, add them to a group that has the role(s) you want them to inherit. Roles, for best practice sake, shouldn't be given directly to a user, but instead assigned to a group, and the user added to the group (even if it consists of one member for now).

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Anubhav24]

The query I posted is : I created a user with ITIL role only and I need this user to be able to assign roles to other user without any catalog item or any UI Action as these functionalities we will be creating externally.

[Voona Rohila]

Hi Anubhav

Can you explain in detail of your requirement?

[ersureshbe]

Hi,

The best practice is to create a group and tag the appropriate roles to the groups. Instead of direct role assignment using role option You should use the group which is tagged the roles.

Question - The role assignment is part of user onboarding i.e., SSO and LDAP. Why you are doing with the help of UI Action / Schedule Job.

If user is already present and user want to add the role then you should automate the process like create a catalog item to add the role in user account. If requires add the approval in the workflow and automate it.

Regards,

Suresh.