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Assignment group based on director

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test3445
Tera Contributor

‎10-28-2024 12:56 PM

Hi all , I am wondering if it is possible to assign dynamically RITM based on an employee director or based or multiples employee departments?

 

Thank you 

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Hemanth M1
Giga Sage
Giga Sage

‎10-28-2024 08:55 PM

Hi @test3445 ,

 

Try Assignment Rules : https://docs.servicenow.com/bundle/xanadu-platform-administration/page/administer/task-table/task/t_... 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

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Hemanth M1
Giga Sage
Giga Sage

‎10-28-2024 08:55 PM

Hi @test3445 ,

 

Try Assignment Rules : https://docs.servicenow.com/bundle/xanadu-platform-administration/page/administer/task-table/task/t_... 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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