Assignment group based on director

[LT_23]

Hi all , I am wondering if it is possible to assign dynamically RITM based on an employee director or based or multiples employee departments?

Thank you 

[Community Alums · Accepted solution]

Hi @LT_23 ,

Try Assignment Rules : https://docs.servicenow.com/bundle/xanadu-platform-administration/page/administer/task-table/task/t_...