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Assignment group field Missing in workspace even though employee having access

VasuL
Kilo Explorer

Hi Team,

 

our employee having access for ITIL but they are not able to assignment group field in workspace. please let me know how i can resolve.

1 REPLY 1

Sandeep Rajput
Tera Patron

@VasuL If the field is not visible, you need to add the field in the form layout for workspace_uib view. If the field is available on the form but not visible to the end user, it could be due to a UI Policy or a client script. Also, please check field level read ACLs to see if the user has read access to the field or not.

 

Hope this helps.