Assignment group field Missing in workspace even though employee having access

[VasuL]

Hi Team,

our employee having access for ITIL but they are not able to assignment group field in workspace. please let me know how i can resolve.

[Sandeep Rajput]

@VasuL If the field is not visible, you need to add the field in the form layout for workspace_uib view. If the field is available on the form but not visible to the end user, it could be due to a UI Policy or a client script. Also, please check field level read ACLs to see if the user has read access to the field or not.

Hope this helps.

[bleedy]

@Sandeep Rajput what if you don't have a workspace_ulb view? I only show Default view.

[bleedy]

I found that layout doesn't have this view but I could access it via Design or Builder and you must switch your application scope.