Assignment group for approvals are not viewable for all users

[melsarrazin]

I have a requirement that all users of the scoped application need to be able to see the Assignment Group on the sysapproval_approver table. 

Currently, users are only able to see the assignment group of the group they are part of. 

Screenshot shows the assignment group field I am referring to. 

I have tried adding the role for the scoped app for report_view permissions, as seen in the screenshot below, but that was unsuccessful. 

Is there anything else we aren't thinking of to get this field viewable?

[Dr Atul G- LNG]

Hi @melsarrazin 

Please check, where the users group is showing blank is belong to any group or added as individual.

[bradleydebono · Accepted solution]

Good day, 

Based on your screenshots, these users will need full "read" access to that table's assignment group column not just "report_view". 

If this was helpful, please mark it as such. If it solved your issue please mark it as a solution. 

Kind regards,

Brad 

[melsarrazin]

I had to add the read access to the group column. I was looking for 'assignment_group' but there wasn't one. Didn't think to add it to 'group'. Thank you

[melsarrazin]

I ran into another issue. We have 1 user that is able to see the groups and all others can only see users in their own group. I believe this may be due to the itil role, which the one person has but the others do not. 

Is there any way around this?