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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum KB authors cant see their draft articles Hello. in our prod kb authors cant see their articles that are in state "draft".the... Read More Developer forum UI Builder client handler how pass url Hi team, I want pass url in UI Builder client handler.when hardcoded its redirectin... Read More Developer forum state not update Hello,Im creating ebonding of problem in servicenow instance both side problem create and update all fie... Read More Developer forum Set Platform Analytics Dashboard as Homepage in Australia Hi AllWe have a requir... Read More Developer forum How to Validate Mandatory JSON Fields in a ServiceNow Widget Hi Team, I have create... 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August 14, 2026 9:00 AM https://themorrissgroup.zoom.us/meeting/register/a3sr8CnvTKOT_VOfLYJQOg#/registration Read More Federal and U.S. Public Sector SNUG ServiceNow AI Summit - Dallas ServiceNow AI Summits are free two-day events where you can turn curiosity into cap... August 17-August 18, 2026 6:00 AM Irving Convention Center at Las Colinas, West Las Colinas Boulevard, Irving, TX, USA Read More HAM events Dallas Learning Lab: Zero Asset Blind Spots: Total Asset Visibility with AI Looking to get hands-o... August 17, 2026 6:00 AM Read More SPM events Dallas Learning Lab: Autonomous IT: Your Roadmap to Zero Looking to get hands-o... August 17, 2026 7:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. 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Activity in Developer

Set Platform Analytics Dashboard as Homepage in Australia

Hi AllWe have a requirement where different units are using the same ServiceNow instance. We need to set a specific platform analytics dashboard as the homepage only for users belonging to one particular unit, without affecting users from other units...

  • Question

UI Builder client handler how pass url

Hi team, I want pass url in UI Builder client handler.when hardcoded its redirecting but there multiple upper instance UAT, Prod , it is not proper to hardcode. please suggest a solution call url of current instace to UI Builder client handler

  • Question

KB authors cant see their draft articles

Hello. in our prod kb authors cant see their articles that are in state "draft".the user diagnostic says they should have access to it. but still they get a blank screen with lock telling them secuirty wont allow it. When they go into "unpublished" t...

  • Question

state not update

Hello,Im creating ebonding of problem in servicenow instance both side problem create and update all fields update but the only is State(life cycle) is not change.Ex. In A create/update to B create/update in this process all work short description, d...

  • Question

Disable Attachment Upload on Service Portal for Closed RITM

Hello Team,I am working on a requirement to disable the attachment upload option on the Service Portal once a Requested Item (RITM) reaches a closed state (such as Closed Complete).The expectation is that after the request is closed, users should not...

  • Question

Virtual Agent routing to different live agent queues based on portal

I have virtual agent enabled for SP & ESC.   My requirement is that when an end user requests to connect to a live agent: Users coming from Service Portal should be routed to Queue AUsers coming from Employee Service Center should be routed to Queue...

  • Question

How to Validate Mandatory JSON Fields in a ServiceNow Widget

Hi Team, I have created a Service Portal widget to perform Intake readiness validation. I have already completed validation of Business Application fields from the cmdb_ci_business_app table. My next requirement is to validate JSON values stored in t...

  • Question

How to store data for the current user session in UI Builder?

Hi everyone, I'm working with UI Builder (Now Experience) and have the following requirement: When a user opens the page for the first time in a login session, the acknowledgement container should be displayed. Once the user clicks Acknowledge, the...

  • Question

Validation of record in the table

Hi, I am facing some challenges while creating test steps and validating some scenarios. I need help or input on the same. I am clicking on a button 'Add' which opens a popup/form where I need to fill some mandatory fields. I am using mrvs steps in o...

  • Question

GRC/IRM plugins not appearing in Application Manager on Zurich PDI

Hello everyone, I'm working through a training course that requires activating the GRC applications on a freshly provisioned Personal Developer Instance (Zurich release). It's been over 24 hours since provisioning, and I'm not able to locate any GRC ...

  • Question

Log a Service Request via Virtual Agent with guided questions

The objective is to enhance the Virtual Agent so it can log Incidents and Service Requests on behalf of users through a guided conversation. Instead of asking users to navigate the service catalog, the Virtual Agent should ask a series of relevant qu...

  • Question

Resolved! Decode CSR (Certificate Sign Request)

Hi everybody.I have some issue with decoding csr file content in ServiceNow. CSR file content is for example"-----BEGIN CERTIFICATE REQUEST-----MIIByjCCATMCAQAwgYkxCzAJBgNVBAYTAlVTMRMwEQYDVQQIEwpDYWxpZm9ybmlhMRYwFAYDVQQHEw1Nb3VudGFpbiBWaWV3MRMwEQYDVQ...

  • Question
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