assignment_group

yardenKrispel
Tera Contributor

Hi, I'd love to help! I want to set a specific assignment_group default as soon as each user opens an Incident I did it this way and it still doesn't work I would appreciate some help please

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15 REPLIES 15

i dont have this on mune 

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Try dl_u_assignment.list to access the table

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Ok, I found it and then I have to fill it in and it will be automatic?

Sandeep Rajput
Tera Patron
Tera Patron

@yardenKrispel Change your business rule when field from display to before. This change should fix your issue.

 

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its not work ...  i did this : 

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