ATF - Accessing reference variable sys_id in server side script

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Archana Singh1
Tera Expert

‎06-04-2020 11:15 PM

Hi All,

Working on test case for creation of problem from incident. After submitting the incident form a problem record is created.

I want to access that record via the problem reference field from the incident. How to do that via server side script in atf?

Please let me know if we have any other alternative to achieve this as I need to open the problem record and then validate some field values.

Ps: Already tried via open problem record in the list view, but it doesn't seem to do anything after opening the list view.

 

Thanks

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Ankur Bawiskar
Tera Patron
Tera Patron

‎06-06-2020 08:51 AM

Hi Archana,

Here is the approach I used to test the problem created from Incident.

I was able to open successfully the problem record which got created after clicking the UI Action "Create Problem"

Script Used in Run Server Side Script: I have given Step 3 sys_id since UI Action would be clicked from that incident

You give yours

(function(outputs, steps, stepResult, assertEqual) {
	// add test script here

	var incRec = new GlideRecord('incident');
	incRec.get(steps('21af3568db1d141059badd384b961901').record_id); // sys_id of step 3

	outputs.table = 'problem';
	outputs.record_id = incRec.problem_id;   
	stepResult.setOutputMessage("Successfully Found Problem record");
	return true;
	
})(outputs, steps, stepResult, assertEqual);

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Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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Pushpanjai Jadh
Kilo Contributor

‎07-21-2020 04:16 AM

Hi Ankur,

Test step:In the left side navigation panel, search for any business Service and open it whose environment is “QA. 'On the form, navigate to “Related Items” section.
Click on “+” icon which is available on the right side of “Related items” section to open the relationship editor”.On the relationship editor form, Select ‘Instantiated by’ relationship under ‘Use suggested relationships’ section, Go to “Filter” section and provide the filter conditions as below. Class - is – Business Service (select from drop down list) and click on ‘Run filter’.

 

I wrote script it runs 100% but in client script runner not navigate relation item section and set filter and run the filter.

(function(outputs, steps, stepResult, assertEqual) {
// add test script here

var gr=new GlideRecord('cmdb_ci_service');
gr.get(steps('6d4d4076db465054c9497ba5329619e8').record_id);  //previous step sys id
outputs.table = "OQ_ITSM_ACM_00002_TC004_Environment should not inherit from Service to Service";
outputs.record_id =gr.f9677af6db7d9cdc62357ba53296196b; //table sys id
stepResult.setOutputMessage("Successfully found record");
return true;

//add data and validate
var testAssertion;
{
testAssertion.name="Related Item";
 testAssertion.shouldb="+";
 testAssertion.value= "suggest relationship type";
testAssertion.name="suggest relationship type";
testAssertion.shouldbe="Instantiated by";
testAssertion.value="Instantiated by child";

testAssertion.name="filter";
testAssertion.shouldbe="class";
testAssertion.value="Business Service";
stepResult.setOutputMessage("Successfully run filter ");
};
assertEqual(testAssertion);

 

})(outputs, steps, stepResult, assertEqual);

 

Please let me know if we have any other alternative to achieve this as I need .

 

 

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