ATF Catalog Item Multi Approval Issues

[someone_passing]

Hello everybody,

This is pretty much a follow up post from this post. 

I am using Kingston and I was running into problem with getting the RITM number and having it approved. Now, it is working but not completely the way I want it. Below is a screenshot, so take a look at it and focus on Stage and I am explaining the problem below.

So, it is a Catalog Item, and both the records you see is exactly the same. The only difference is, the bottom entry approval was done manually and approval process is working the way it's supposed to be. The top entry was done using ATF and for some reason, after going through Approver 1, it terminates and does not go to Approver 2. I then split the test into 2 parts and then I see an error saying "Security constraints prevent access to requested page" as a screenshot. How do you fix this issue?

I tried server side approval by following this tutorial and modifying a little bit by following my previous post. I still run into the same issue but with a different error saying "No records matching query | Approval for = (empty)" when it goes to Approver 2. I did make the reference to use the same RITM number from Approver 1 but it does not exist for Approver 2.

Here are my steps and more screenshots regarding few other concerns.

1. Impersonate (as User 1)
2. Open Catalog Item
3. Set Variable Values
4. Order Catalog Item *1(see below)
5. Impersonate (as Approver 1)
6. Record Query (Table: sc_req_item, Request:  Step 4: Order Catalog Item > Request)
7. Record Query (Table: sysapproval_approver, Approval for | is | Step 6: Record Query > First record)
8. Open an Existing Record (Table: sysapproval_approver, Record: Step 7: Record Query > First record)
9. Click a UI Action (Table: sysapproval_approver, UI action: Approve) *2(see below)
10. Impersonate (as Approver 2)
11. Open an Existing Record (take query reference from Step 7)
12. Click a UI Action [Failure: Failed to find UI Action 'Approve' on 'sysapproval_approver' form. See screenshot]

*1

This is not a problem but even when I do it, I see this page

*2

But why am I seeing it here again

And when I split the test into 2, when UI Action clicks on Approve, I see "Security constraints prevent access to requested page". Any suggestion how to fix this would be greatly appreciated.

Thank you

[DefinitelyNotTh]

Hey bbf3562,

Thanks for responding I have posted a question it is under: 

ATF: Catalog Item with multiple Approvals failing due to UI Action

Thanks!

[DefinitelyNotTh]

https://community.servicenow.com/community?id=community_question&sys_id=80d61596db20738013b5fb24399619b0

[someone_passing]

Hey DefinitelyNotTheMan,

I am glad that bbf3562 was able to help you out with your problem

[nvinod]

Hi bbf3562,

I do have a query regarding the same approving the RITM at first level but i would like to share you the screen shot in that at step 8 its failing to get the record, could you please help me in that.