ATF choice over 10,000 records
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04-21-2025 09:19 PM
Hi all,
I am creating ATF currently and facing an issue where the choice is not coming up on ATF.
The field (variable since its on sp) is referencing choice table, and reference qualifier is being set so only few choices are available for selection when creating forms manually.
However, on ATF, this reference qualifier is not applicable and seems as though only 10,000 records are available for selection on ATF so the choice I wanted to select is not available.
Are there any workrounds for this issue?
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04-21-2025 10:04 PM
did you try to give that value manually by typing in?
share screenshots
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-21-2025 10:32 PM
Yes, I tried manually typing in but the value is not available for selection.
The screenshot probably doesnt help, but when i try to type in what I want, it wont come up
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04-21-2025 10:40 PM
try to use this as workaround
1) use Record Query on sys_choice table with your choice record sysId
2) then use Set Variable value and output from previous step as input here
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-21-2025 11:14 PM
I tried creating Record Query and successfully maneged to filter the record, but this was unable to be selected on service portal. On catalog setting i have checked that it is referencing sys_choice table.