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07-31-2025 09:12 PM - edited 07-31-2025 10:15 PM
Hi All/ @Ankur Bawiskar
I'm testing promote major incident ui action, when I click the UI action a pop appears as below and when I set business impact and work notes the fields are still showing mandatory and promote button is still disabled. Can someone assist?
Solved! Go to Solution.
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a month ago
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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a month ago
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
