ATF How to get to Requested Item

[Tony K]

Trying to test out the full order item to completed catalog process. I have a simple test with a few steps.

Search Catalog

Open Item

Set values

Order Item

Query the Record 

This ends with the REQ displaying on the screen. Our approvals are on the requested item. When you use the query record, there doesn't seem to be a way to get to the requested item to approve it. The only options are Cart or Request. How do you drill into Requested Item?

[Patrick Fedigan]

Hello Tony,

To get into the approvals, they are on another table called 'sysapproval_approver'.

Query the related approval with the number of your generated request and manually approve it in a script. This will allow it to continue in your process.

Cheers,

[Tony K]

can you share more details on how I can get from the REQ number to the RITM where the approval is? The generated number from a previous step is an req but the approval is on the requested item. 

[hellblazer]

Hi Tony,

Please see the screenshot below to achieve Requested item.

You can skip Open and Existing record steps as I added them to check if we are in right direction or not.

Kind Regards,

Rohit Singh

[Sumit32]

HI @hellblazer ,
i followed the step which you mentioned , getting RITM but empty fields with worng details:

can you please help me with this