ATF How to get to Requested Item

Tony K
Kilo Sage
Kilo Sage

Trying to test out the full order item to completed catalog process. I have a simple test with a few steps.

Search Catalog

Open Item

Set values

Order Item

Query the Record 

This ends with the REQ displaying on the screen. Our approvals are on the requested item. When you use the query record, there doesn't seem to be a way to get to the requested item to approve it. The only options are Cart or Request. How do you drill into Requested Item?

 

 

10 REPLIES 10

Hi Roopa,

Try querying on sys_email table with condition as approval is requested and created in last 15minutes and some keywords from the subject of the mail and then use the step open an existing record.

 

Regards,

Venkat