ATF || How to simulate sending an email to check Inbound email action
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6 hours ago
I´am trying to check if an inbound email triggers the creation of a record(Incident), i could not use the Generate Inbound Email action, because in my PDI does not work.
I am using a server side script that creates the record.
(function(outputs, steps, stepResult, assertEqual) {
var email = new GlideRecord('sys_email');
email.initialize();
email.type = 'received';
email.subject = '1111';
email.body_text = 'Test ATF inbound action - creating incident';
email.from = 'atf-test@example.com';
email.recipients = 'dev210439@service-now.com';
email.mailbox = 'inbox';
email.state = 'ready';
var emailId = email.insert();
if (!emailId) {
stepResult.setFailed('No se pudo crear el sys_email');
return;
}
var emailGr = new GlideRecord('sys_email');
if (!emailGr.get(emailId)) {
stepResult.setFailed('No se pudo recuperar el sys_email');
return;
}
gs.eventQueue('email.read', emailGr, emailId, null);
gs.sleep(10000);
emailGr.get(emailId);
gs.info('[ATF Test] Email state después de procesar: ' + emailGr.state);
gs.info('[ATF Test] Email target_table: ' + emailGr.target_table);
gs.info('[ATF Test] Email instance: ' + emailGr.instance);
stepResult.setSuccess();
})(outputs, steps, stepResult, assertEqual);But, it´s not working, when i check if the incident was created it fails. When i go to the created email, and reprocess, it works and creates the Incident.
Pls help!!
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