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09-30-2025 11:59 PM
I've created a test case, which is running perfectly in DEV, but it's giving error in UAT.
Below is my test and all the steps involved.
If I run the test it completes successfully in DEV instance, but gives error in UAT instance. Below is the test result of the test in UAT.
Let me know what could be the cause and how to resolve this?
Thanks
Solved! Go to Solution.
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10-01-2025 12:04 AM
@Community Alums
the error clearly says the field cannot be edited.
Seems some script etc is making that field read-only in TEST and not in DEV.
How is the behavior when you manually open the form in TEST?
Is the field editable for that user which you are using to test?
If my response helped please mark it correct along with other ones from my response so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-01-2025 01:43 AM
Hi @Community Alums
Try manually with the same user.
You will get your answer.
Regards
SHQl
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Regards
Shaqeel
