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ATF testing for Virtual Agent-with Chat GPT

AmaanS
Tera Contributor

‎06-15-2025 11:19 PM

We have integrated Virtual Agent with our organization's AI which queries answers from Chat GPT if relevant answer is not found from Virtual agent topic inbuild designer ,However For ATF while creating test cases, it fails if we want to test answers generated from AI to Virtual Agent.

 

Has anyone explored this area 

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Som4
Tera Contributor

‎06-18-2025 11:43 PM

If your AI integration hits a REST API, then you can try 'Send Rest Request - Inbound' step or 'Send Request Request - Inbound - REST API Explorer' followed by assert steps.

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