ATF - Variable state validation (SP) step showing multiple variable with same "question" label.

Kamran1
Kilo Guru

Hello Community,

We have run into an issue with ATF using variable state validation (SP) step. The option to select available variables shows duplicate variable labels so it is difficult to distinguish which variable is the correct one, hence the issue. The client has setup multiple variables on a catalog item with the same question label and it is difficult to distinguish the correct one. The work arounds to use SN Utils to show technical names get the sys_id and open a list of the catalog item variables is very time consuming; changing the question values is not an option; and using regress-atf-recorder.com is not an option either.  

Is there any easier way to distinguish variables for the above issue. Screenshot attached.

Any help would be greatly appreciated.

Thanks,

Kam

 

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1 ACCEPTED SOLUTION

Kamran1
Kilo Guru

We resolved this by adding SN Utility extension to Chrome and then enabling the "Show Technical names on page load" under Settings tab of the utility window.

SN Utils - Tools for ServiceNow

 

https://chrome.google.com/webstore/detail/sn-utils-tools-for-servic/jgaodbdddndbaijmcljdbglhpdhnjobg?hl=en

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2 REPLIES 2

Kamran1
Kilo Guru

Hello Community ... any ideas?

Kamran1
Kilo Guru

We resolved this by adding SN Utility extension to Chrome and then enabling the "Show Technical names on page load" under Settings tab of the utility window.

SN Utils - Tools for ServiceNow

 

https://chrome.google.com/webstore/detail/sn-utils-tools-for-servic/jgaodbdddndbaijmcljdbglhpdhnjobg?hl=en