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09-13-2023 06:02 AM
Hello,
my question is:
How do i change the table in a Test.
I created a Change from an Incident and changed the Table from Incident to Change Request.
This is what i get:
FAILURE: Failed to open the 'change_request' form with id 'bbad12561b4d7910c2a399b59b4bcb77'
Table 'change_request' does not have a record with id 'bbad12561b4d7910c2a399b59b4bcb77'
In The files you can see how i build up the test.
Solved! Go to Solution.
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09-15-2023 01:50 AM
Hi @kaands1903
This is not the way to open Change record.
You could use many ways but not this.
Method 1.
You can use Record Query
You can add more filter here and if you have Incident field in Change you can dot walk to your created incident and In next step you can use Open Existing Form and dot walk to record query.
Method 2.
After clicking on Create change, you can have a change record created in related list tab.
You can open the change there also.
Thanks & Regards
Shaql
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Regards
Shaqeel
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09-15-2023 03:21 AM
after step 9 you are creating CHG
Are you not populating field values for it?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader