Attach a file using rest api

[sanjeev22]

Hi

I am trying to attach a file to service now request.

I followed below method to attach the file

Method   : https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/integrate/inbound_rest/reference/...

URL :  

https://dev24647.service-now.com/api/now/attachment/file?table_name=incident&table_sys_id=e837e7b24f...

but getting below error , there must be something wrong how I specify the file name to attach Has any one encountered similar error or attached a file successfully.

i am getting below error

Curl output

===========

{"error":{"message":"Requested URI does not represent any resource","detail":"Requested URI does not represent any resou

rce Check logs for error trace or enable glide.rest.debug property to verify REST request processing"},"status":"failure

"}

Python script output

=================

('Status:', 400, 'Headers:', {'X-Cnection': 'close', 'Content-Encoding': 'gzip', 'Transfer-Encoding': 'chunked', 'Set-Cookie': 'JSESSIONID=B9AB8B6B0745ECDE3F736FB47CBAFCE5;Secure; Path=/; HttpOnly, BIGipServerpool_dev24647=3816850442.32576.0000; path=/', 'Strict-Transport-Security': 'max-age=15768000; includeSubDomains;', 'Server': 'ServiceNow', 'Date': 'Mon, 20 Jun 2016 18:26:24 GMT', 'Content-Type': 'application/json'}, 'Error Response:', {u'status': u'failure', u'error': {u'message': u'Requested URI does not represent any resource', u'detail': u'Requested URI does not represent any resource Check logs for error trace or enable glide.rest.debug property to verify REST request processing'}})

[Nathan Grove]

It doesn't look like their sample Python script has any data in the post body. Here is a quick link on how to use requests.post for python. It should have a data="some data here" as a parameter into the post function call.

Quickstart — Requests 2.10.0 documentation

If you are simply playing around with the file API, try to use the cURL example they give on the page you linked to.

Edit: On the cURL call I forgot to mention that you will need to add "\" at the end of each line (except for the last) in bash. They didn't include them on lines 4 and 5. I ran the curl without the last slashes and received a similar message as yours.

[Dharshini Rohit]

Hi Sanjeev,

Did you get around it? I am trying the same and seems like both the sample cURL and Python scripts dont work at all. I always get this error:

{"error":{"detail":null,"message":"Failed to create the attachment. File part might be missing in the request."},"status":"failure"}

Does anyone know what value to pass to uploadFile? It seems like Servicenow is unable to retrieve my attachment.

Thanks in advance

Dharshini

[karthik73]

Hi Dharshini,

Were you able to get around this, i am trying to upload an attachment using REST API in Geneva, and hit on the same error?

[Dharshini Rohit]

Hi Karthik,

Yes, apparently we should use setRequestBodyFromAttachment() function to send files.

Wiki article is not that clear. But the above function sends a base64 encoded file to the   endpoint.

Hope this helps