How to force Tablet Mode on Desktop Browser? (Helsinki)

[Vespertinus]

As written on docs the $tablet.do URL does not work anymore with Helsinki.

I am not looking for $m.do, that is working fine for Mobile Interface.

How to force Tablet Mode on a Desktop Browser to check some development?

Thx and br

Vesp

[Chuck Tomasi]

Use the URL

https://YOURINSTANCE.service-now.com/$tablet.do

Change YOURINSTANCE to your instance name, of course.

[Vespertinus]

Thx but for Helsinki it does not work anymore:

Tablet browser interface

Note: $tablet.do has been disabled in UI16 because the tablet interface is designed to be the same as the desktop.

So does it mean in UI16 there is no Tablet UI anymore, because it is 1:1 same with Desktop interface?

[Dave Smith1 · Accepted solution]

Correct. There are now only two modes:

• desktop
• mobile

What's slightly confusing is how they are displayed: it's a combination of the client environment and client device.   These are the combinations:

1. browser on desktop = use DESKTOP
2. browser on tablet = use DESKTOP
3. browser on mobile phone = use MOBILE (i.e.: $m.do)
4. app on mobile = use MOBILE
5. app on tablet = use MOBILE
6. app on desktop = doesn't exist.

So you can see the tablet is slightly torn between the mobile and desktop versions, depending upon how the instance is accessed.

[Chuck Tomasi]

That's odd. It is still displaying on my Helsinki P4 instance.