Attach a manager approval to catalog item

anubhavkapoor76
ServiceNow Employee
ServiceNow Employee

Hi all catalog experts,

I want to attach a manager approval process to some OOB catalog Items. Is there a simple way to configure that or do i need to create a small workflow and attach it to every catalog item?

Please advice.

1 ACCEPTED SOLUTION

asifnoor
Kilo Patron

Just create a duplicate of RITM workflow and in that attach conditions

item is one of <mention your catalog items>

and then in that add manager approval activity.

Mark the comment as a correct anwer and helpful if it helps.

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6 REPLIES 6

anubhavkapoor76
ServiceNow Employee
ServiceNow Employee

It worked thanks. 

Rahmati1
Tera Contributor

I have created a new Portal in which there is a form which is created by record producer and I want to add new on sc_home page through the portal but before it gets added it will go for the Manager's Approval and when manager will approve the item , after that item will be on home page also if it rejected it should not be added on Homepage.

 

Does anyone have a solution ..?

Thanks.