Attach button for Contextual Search
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-04-2018 10:39 PM
Hi,
I display the Contextual search feature for non-extended task table, and I have an issue with that since OOB click on it not insert a record to the M2M table 'task_rel_kb' (this table holding the connection between kb and task).
I found the Ui Macro cxs_result_table, that displaying the search on the form and there, the function "cxs_result_table" that executed while clicking on the 'Attach' button.
I did not found where this function called.
Any help?
My requirement is use the Contextual search on a custom entity (this entity linked to the Case entity) and while attaching some kb articles it will be linked to the task (Case).
Aviv
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-05-2018 03:55 AM
Hi,
This is how it looks at my instance
If you are not able to see this click on Form Header and Configure--> Related List
From that select Search Action Configuration to the right and then you would be able to see that after saving it.
If still not able to see then let me know the version of Servicenow you are using .
Mark my ANSWER as CORRECt and HELPFUL if it helped.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-05-2018 11:50 PM
Hi
as I mentioned above, I don't have this related list on the form and not on the Configure--> Related List.
Can you tell me which table stored the Search Action Configuration? I'll check if it exist in my instance.
My instance is Kingston, patch 6.
Aviv
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-05-2018 11:53 PM
Hi,
The table name is 'cxs_ui_action_config' .
Mark my ANSWER as CORRECt and HELPFUL if it helped.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-05-2018 11:56 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-05-2018 11:58 PM