Attach button for Contextual Search

Aviv S_
Tera Contributor

Hi,

I display the Contextual search feature for non-extended task table, and I have an issue with that since OOB click on it not insert a record to the M2M table 'task_rel_kb' (this table holding the connection between kb and task).

I found the Ui Macro cxs_result_table, that displaying the search on the form and there, the function "cxs_result_table" that executed while clicking on the 'Attach' button.
I did not found where this function called.
Any help?

My requirement is use the Contextual search on a custom entity (this entity linked to the Case entity) and while attaching some kb articles it will be linked to the task (Case).


Aviv

9 REPLIES 9

Ct111
Giga Sage

Hi,

 

This is how it looks at my instance

find_real_file.png

If you are not able to see this click on Form Header and Configure--> Related List

From that  select Search Action Configuration to the right and then you would be able to see that after saving it.

 

 

If still not able to see then let me know the version of Servicenow you are using .

 

Mark my ANSWER as CORRECt and HELPFUL if it helped.

 

Aviv S_
Tera Contributor

Hi

as I mentioned above, I don't have this related list on the form and not on the Configure--> Related List.
Can you tell me which table stored the Search Action Configuration? I'll check if it exist in my instance.

My instance is Kingston, patch 6.


Aviv

Hi,

 

The table name is    'cxs_ui_action_config' .

 

Mark my ANSWER as CORRECt and HELPFUL if it helped.

Aviv S_
Tera Contributor

It's not exist in my instance.
find_real_file.png

Aviv S_
Tera Contributor

find_real_file.png
There is a PRB relatd to this issue.