Hi @SurapureddyD ,
Dictionary Attribute
Go to the Dictionary record for the attachment relationship on the Incident table (type = Collection).See if it has the no_attachment attribute if so, remove it.
Client Scripts:
Look for any client script that uses g_form.disableAttachments() or removes the paper clip via DOM methods.
If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand
