Attachment did not pass security scan? How to check Attachment security?
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‎01-16-2024 10:19 PM
Attachment did not pass security scan? How to check Attachment security?
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‎01-16-2024 10:30 PM
Hi @VIKAS45
which kind of security scan are you referring to? Please share more information, context and screenshots.
Maik
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‎01-16-2024 11:36 PM
Sure, ServiceNow provides an attachment security feature that scans all attachments for potential security threats. Here are the steps to check attachment security:
1. Navigate to System Properties > Security.
2. Look for the property named "glide.attachment.secure" and set it to true. This enables the security checks for attachments.
3. ServiceNow will now scan all attachments for potential security threats. If an attachment is found to be potentially harmful, it will be blocked and a warning message will be displayed.
4. You can also customize the types of files that are considered safe. Navigate to System Properties > Security.
5. Look for the property named "glide.attachment.extension_blacklist". Here you can specify the file extensions that should be considered unsafe.
6. If you want to allow certain file types that are normally blocked, you can use the "glide.attachment.extension_whitelist" property.
For asking ServiceNow-related questions try this :
For a better and more optimistic result, please visit this website. It uses a Chat Generative Pre-Trained Transformer ( GPT ) technology for solving ServiceNow-related issues.
Link - nowgpt.ai

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‎01-17-2024 12:04 AM
More AI replies incoming 😅
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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‎01-17-2024 12:18 AM
If I see more I'm going to start reporting them.