The CreatorCon Call for Content is officially open! Get started here.

Attachment File Variable Button's Action script

BoHyun Jung
Mega Sage

BoHyunJung_0-1695008905081.png

Where can I modify the script that runs when I press those buttons?

 

1 ACCEPTED SOLUTION

Even if you could modify this page, (which you can't), you should never modify this kind of platform wide core features.


Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

View solution in original post

10 REPLIES 10

@BoHyun Jung 

okay

So once user adds file it will and should redirect to the record itself

the screen might be moving to some other page because user might have visited Welcome page just before adding the file

Did you check the actual use-case?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur Bawiskar 

 

Because of the Custom URL, the same phenomenon occurs for other ui actions that perform the update operation.

 

Is there an ui page that shows the Choose an attachment file screen?

 

BoHyunJung_0-1695025993519.png

 

@BoHyun Jung 

that's OOB behavior

You should train the users for this.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur Bawiskar 

 

Can't I modify that page? Are you sure?

Even if you could modify this page, (which you can't), you should never modify this kind of platform wide core features.


Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.