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09-17-2023 08:49 PM

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09-18-2023 01:47 AM
Even if you could modify this page, (which you can't), you should never modify this kind of platform wide core features.
Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.
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09-17-2023 10:40 PM
that's Out of the box.
why to customize that and what's your business requirement?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-17-2023 11:07 PM
Hi, @Ankur Bawiskar
when i click 'Cancel' or 'OK' Button, The screen moves to the Welcome page.
Originally, i should go to the form of the ticket that uses the Attachment field.
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09-17-2023 11:18 PM
user is clicking/adding file from which form or page?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-17-2023 11:24 PM - edited 09-18-2023 12:43 AM