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Attachment issue after upgrading to Zurich

sparkles
Tera Contributor

an hour ago

Hi,

 

After we upgraded to Zurich the attachment paperclip icon no longer showing on the portal page (see image below)

 

This is what we had 

sparkles_0-1763471888426.png

And Now this is how it looks like on all service catalog pages

 

sparkles_0-1763471559083.png

 

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2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

an hour ago

@sparkles 

try checking if it's same in your Zurich PDI as well.

Seems new feature in Zurich and the way how paper-clip is shown is change.

Did you check release notes?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Dr Atul G- LNG
Tera Patron
Tera Patron

an hour ago

Hi @sparkles 

It is expected behavior. In Zurich, this has been changed; I just verified it in my PDI."

 

DrAtulGLNG_0-1763472477345.png

 

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