Attachment link in a field on a catalog item

[gnunez]

Hello,

I know documents can be attached using the paperclip in the top right corner of requests, but I want to see if there is a way to also have that show for a field. I have found discussions on form annotations and they seem to be in the right direction but not quite what I am looking for.

The result I got from this post https://community.servicenow.com/thread/163456?q=Attachment%20link%20paperclip , gives me the following on the form:

1. the link is not clickable

2. I want to have that but under a field (e.g. Name: Click here to manage attachments or something around that nature) I just want to be able to add it to a different section of the form that is not the top.

Anyone else have the same issue or can offer an tips?

Thanks in advance,

Grace

[sreejith12 · Accepted solution]

Hello Grace,

May I know which version of ServiceNow are you using? Jelly doesn't work on versions after the Geneva and even I had same issues as Macros doesn't work.

The Out of Box feature of attachment paperclip in a catalog Item is part of Service Catalog widget which you have to use in versions after Geneva.

You can create a new widget with below HTML code which can give you a paperclip below your field but you'll need to figure out the client and server scripts that will actually upload the file to the form.

<div id="sc_attach" >

<label tabindex="0" style="float:left;font-weight:normal;cursor:pointer;">

<sp-attachment-button></sp-attachment-button>${Add attachments}

</label>

</div>

You can try adding this widget to the variable in the default value section.

Thanks,

Sreejith

[gnunez]

Hi Sreejith,

We are on Istanbul UI16. No wonder!! Nice to know thank you!

Thanks for the tip! Is there a certain variable type I should be using in the catalog item? Currently its just a textfield so the HTML code shows as the default, unless it should be that way?

Thanks,

Grace

[sreejith12]

Hi Grace,

I used a macro variable in the catalog item and instead of attaching a macro ,you can attach the widget from the default value section .

Thanks,

Sreejith