Attachment Move Integration

[Mark Wood]

Hello Experts,

I am trying to move an attachment from ServiceNow to Aha.

The Aha application requires the request body to be in the following format:

------------XnJLe9ZIbbGUYtzPQJ16u1
content-disposition: form-data; name="attachment[data]"; filename="sample_plain_text.txt"
content-type: text/plain
content-length: 27

[uploaded data]
------------XnJLe9ZIbbGUYtzPQJ16u1--

I have the following background script, but it is not working and I am receiving a "bad request" error. Could you please guide me on this?

Thank you.

Background script;

// Fetch the attachment from ServiceNow
var attachmentSysId = '53c4b8bc83fa4210ae8dc4a6feaad3ab';
var attachmentGr = new GlideRecord('sys_attachment');
if (attachmentGr.get(attachmentSysId)) {
    var attachment = new GlideSysAttachment();
    var attachmentStream = attachment.getBytes(attachmentGr);
    var base64Content = GlideStringUtil.base64Encode(attachmentStream);
gs.print(base64Content);
    // Prepare the payload for Aha!
    var payload = {
        "attachment": {
            "file_name": attachmentGr.file_name,
            "content": base64Content
        }
    };
 
    // Send the attachment to Aha!
 
    var request = new sn_ws.RESTMessageV2('Aha Integrations', 'Add Attchment on Comments');
 
    request.setRequestBody(JSON.stringify(payload));
 
    var response = request.execute();
    var responseBody = response.getBody();
    gs.info('Aha! response: ' + responseBody);
} else {
    gs.error('Attachment not found');
}
 

Aha Docs Link for reference:

https://www.aha.io/api/resources/attachments/create_an_attachment_on_a_comment

[Kris Moncada]

Since it's a bad request, it may help to define the request headers like in the following example:

var sm = new sn_ws.RESTMessageV2("<REST_message_record>","get"); //Might throw exception if message doesn't exist or not visible due to scope.
sm.setRequestHeader("Accept","Application/json");