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Attachment on case creation form

Palak5
Tera Contributor

On the case creation form "sn_hr_core_case_creation", i want to give the option to add attachments, like we have on the forms.

I don't see an option to do it through "Case Creation Configuration.".

Need suggestions on how to achieve it.

3 REPLIES 3

Sandeep Rajput
Tera Patron

@Palak5 Unfortunately, the current setup doesn't allow attachment addition on the case creation form.

Mueller
Tera Contributor

Is there a way to request this feature? Doesn't make sense that there is no attachment option at all.

@Mueller You can request for this feature using idea portal https://support.servicenow.com/ideas