Attachment paperclip icon disappeared
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-11-2019 07:01 AM
Hi
I have a new table extends the software table, when i open the form the attachment paperclip icon appear for seconds and then disappeared, i want to show it.
I added ACLs for create, write, read and delete on the sys_attachment table but it still disappear and then i added an onLoad client script to enable it but still it appear for few seconds and disappear !
Any ideas
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-11-2019 08:34 AM
Can you check the attribute no_attachment has set on the collection field on your table.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-11-2019 08:47 AM
I don't have this attribute available in the attributes list
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-11-2019 09:04 AM
seems like ACL issue. can you try to deactivate all the ACL and validate if the issue still exist ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-11-2019 09:04 AM
Does anyone know if adding attachment needs an ITIL role or not ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-11-2019 11:00 AM
You can configure which role can upload attachments.
