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Attachment was not showing in worknotes

Ak8977
Tera Expert

‎11-06-2023 07:51 PM

While creating a request from the service portal I added an attachment. But I am unable to see the attachment once the request is submitted.
if I go to the sys_attachment table I found that attachment was under sc_cart_item.
How I can fix this issue.

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AshishKM
Kilo Patron

‎11-06-2023 08:12 PM

Hi @Ak8977 ,

Did you check the same attachment showing under the RITM record or not.

Is this behavior with all catalog item or some specific one?

 

 

 

 


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