Attachments are not showing in Outlook
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-24-2025 09:51 AM
Hi All,
I have a flow which runs every day at 5 pm . for that i have a custom action created which will create attachments in excel format and i am sending email from flow email action. Now i am getting the attachments in sys_email_attachments and those are not showing up in outlook . How to fix this issue .
Thanks ,
Rajeev

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-24-2025 10:05 AM
Are you trying to attach the attachment to the email, or are you including a link to the attachment in the body of the email? If it's the former, how are you attempting to do that in your flow?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-24-2025 12:31 PM - edited 07-24-2025 12:31 PM
Hi @Rajeevreddy
Hope below thread helps your query.
https://www.servicenow.com/community/developer-forum/how-to-attach-pdf-to-the-email-notification-in-...
Mark as correct and helpful if it solved your query.
Regards,
Harish