Hi @TramaineM
There you go! Similar to my above approach, let's change a little bit in the script part like below.
(function checkScreenVisibility(params) {
if(params.table === 'sn_customerservice_case'){
return isActive(params.table, params.sysId);
}
return true; //default is visible for other tables within Configurable Workspace
//return gs.getProperty("glide.ui.configurable_workspace.show_attachment_bar." + params.table, true) == "true";
})(inputProperties);
/**
* Validate active record
*/
function isActive(table_name, record_id){
var gr = new GlideRecord(table_name);
gr.addQuery('sys_id', record_id);
gr.addActiveQuery(); //you can change to your own conditions
gr.query();
return gr.hasNext();
}
The above approach is just to control the visibility of the Attachment within the Contextual Sidebar. I think you're most likely looking for disable attachments when the case get closed, so these options below might be what you're looking for.
Is uploading Attachment disabled? [isAttachmentUploadDisabled]
Option that enables the client script to disable uploading attachments. The option is set in the Form Data Broker.
Is form read only? [isReadOnly]
Option to set the form as read-only.
Cheers,
Tai Vu
