AUTHENTICATION WITH THIRD PARTY chatbot

Shabbir1
Tera Contributor

‎12-12-2023 08:30 PM

Hi

 

Can anyone suggest how to do authentication in header-footer (server script) with third party chatbot kindly share any sample script to do authentication 

 

Regards

Shabbir

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Maik Skoddow
Tera Patron
Tera Patron

‎12-12-2023 08:52 PM

Hi @Shabbir1 

unfortunately, it is not clear what your issue is. Please provide more details, context and screenshots to help us understand you better,

Maik

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Shabbir1
Tera Contributor
In response to Maik Skoddow

‎12-13-2023 07:31 PM

Hi maik 

 

thank you for your response we have to configure third party chatbot onto the service portal I have to follow the following steps 

 

Quick Guide for Deploying chatbot module on the Service Portal

1 create a custom footer for the Service Portal (sp_header_footer)
2 add the html element provided by cahtbot to the Body HTML template section
3 add the authentication methods (session token, user id, access validation etc) to the server side script section
4 add data transfer scripts to the client side script section

 

 

 

I have created custom footer and and I have added html content provided by chatbot and in the 3rd step I have to do the authentication with chat bot can you please help me in the server script what steps need to be follow 

 

 

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