Auto populate assignment group member as watchlist

Yipi
Tera Contributor

The assignment group that has been chosen on an incident form must automatically populate the watchlist and be updated in real time. As a result, the watchlist will contain all of the group members if it is hard, the software group members if it is software, and the blank state if it is blank. When you can only choose from the user table, how can I add a group to the watchlist?

1 ACCEPTED SOLUTION

Gunjan Kiratkar
Kilo Patron
Kilo Patron

Hi @Yipi 

Please go through my response from below thread.

I have mentioned Client Script and script include to populate the same.

https://www.servicenow.com/community/guided-learning-itsm/autopopulate-assignment-group-member-into-... 


Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy

View solution in original post

1 REPLY 1

Gunjan Kiratkar
Kilo Patron
Kilo Patron

Hi @Yipi 

Please go through my response from below thread.

I have mentioned Client Script and script include to populate the same.

https://www.servicenow.com/community/guided-learning-itsm/autopopulate-assignment-group-member-into-... 


Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy