Auto populate close note when cancel change button is selected

[Malo]

hi all

When I select the UI form button fore cancel change, a reason field displays where I can enter reason for cancelling the change, I did like to auto populate this reason to  the close note so I dont have to re-enter in upon canceling 

Thanks in advance 

[Alex Tod1]

Hi @Malo,

 Best practice would be not to modify that ootb UI action, instead you can create a business rule to update close note after your state of change is "cancelled". 

Please mark this response as correct or helpful if it assisted you with your question.

[Malo]

Can you assist with the BR

Thank you 

[Deepak89]

Hello @Malo ,

Write a Before BR with conditions when state is cancelled

in Advanced section write script as

current. close_note = current.reason field;

Marked it Helpful if solved

[Malo]

I did tha but it does not work