Hi Rahul,
You have to write down script that return department name.Using GlideAjax you have to call it .On change of Caller you have write down the script .
Script Include:
var getDepartmentName = Class.create();
getDepartmentName.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
getDept :function()
{
var name='';
var id = this.getParameter('sysparm_id');
var dep=new GlideRecord('cmn_department');
dep.addQuery('sys_id', id);
dep.query();
if(dep.next())
{
name=dep.name;
}
return name;
},
type: 'getDepartmentName'
});
Client Script:
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue == '') {
return;
}
var caller = g_form.getReference('caller_id');
g_form.setValue('u_department',caller.department);
var graj=new GlideAjax('getDepartmentName');
graj.addParam('sysparm_name', 'getDept');
graj.addParam('sysparm_id', caller.department);
graj.getXML(HelloWorldParse);
function HelloWorldParse(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
g_form.setValue('u_custom_department', answer);
}
}
Please like, mark as correct/helpful if it is right.
