Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Unable to see Reopen button in my custom portal

Hello,I have to aadd a button in the portal that allows reopening closed tickets, so i followed the same steps in this solution but it didn't work for me : https://www.servicenow.com/community/developer-forum/unable-to-see-reopen-button-in-ec-portal/...

yasserbouat_2-1741254896000.png yasserbouat_4-1741254984064.png yasserbouat_1-1741254871785.png yasserbouat_0-1741254851399.png

Resolved! Standard Change Approval Workflow Configuration

We need an approval workflow created for Standard Change Templates to create approval tasks which would be assigned 'CAB Approval' group for template proposals, modifications, and retirements.The approval workflow is triggered on Standard Change Temp...

curr_user_0-1741099150526.png
curr_user by Tera Contributor
  • 1500 Views
  • 5 replies
  • 2 helpfuls

REST call returning empty response for non-admin user.

Hi all, Hoping someone is able to assist. I'm working on a simple integration and one of the things needed is for read access to the Dictionary [sys_dictionary] table. It seems like this works in the REST API explorer in the platform when I'm accessi...

Import CSV data into servicenow tables row

Hi all ,. I have requirement to upload the list of user which contain name and email and user id so I want to upload this list into a table named as "u_grp_membership" which contain 5 rows named as Black user, dal user ,docu user, Salesforce user and...

dipa11 by Tera Contributor
  • 722 Views
  • 1 replies
  • 1 helpfuls

Need help to call subflow in ui action button

Have created an ui action button and client callable subflow. I want to call that sub flow in ui action which I tried but didn't worked.  ui action script :  function onClick() {    var gm = new GlideModal("glide_confirm_basic", true, 600);    gm.set...

Script transform map issue

I am importing from an excel sheet assets on alm_hardware.to create them, I need the company which is stored in sys_user.u_assignment_entities.I did this field map script but it does not return anything on the import set.What am I doing wrong ?Here t...

gdo_0-1741258441086.png
gdo by Tera Contributor
  • 477 Views
  • 4 replies
  • 0 helpfuls

Resolved! Approval Workflow for Emergency Changes

We need an approval workflow created for emergency changes, so that the approval tasks based on change criteria is generated for the 'CAB Approval' group. The Emergency changes should skip the Assess state and move directly to the Authorize state.  A...

curr_user by Tera Contributor
  • 1328 Views
  • 3 replies
  • 2 helpfuls

Exlcuding Weekends from being counted on a report

Hi all! Part of our internal process is to identify what cases have not been updated for 3 days to ensure communication and pressure is applied to resolve. I have worked out how to show the counter for cases to not be updated for 3 days but on a Mond...

LiamB by Tera Contributor
  • 666 Views
  • 7 replies
  • 1 helpfuls

Choices automatically deleting from table

We have migrated two choices of "access type" field from one instance to another instance. IT has been migrated successfully but after few mins those choices are automatically invisible/deleted from the "access type" field, and I am no more able to s...

Copy Change Modification

We added a custom field to Change Request which indicates the environment the Change is slated for. The choices are QA or Production. We added a few additional custom fields related to this. These are copy_to_prod (true/false) and related_change. We ...

mah1 by Kilo Sage
  • 483 Views
  • 4 replies
  • 0 helpfuls