Hi Everyone. How to restrict access for HR services in case creation page in Agent Workspace and Native UI based on Assignment Groups?Any help is appreciated! Thanks,Srinath
When I try to export to pdf with new record it gives me empty, I want to export the fields for the new record.the reason is I want to send the PDF to someone else to fill the data and then someone well fill the data in the system
Hello,Does someone know how to change the situation faced by the HTML Editor for 'compose email'?Currently, to create a new line it is necessary to hold Shift+Enter. I was looking for some context here: https://support.servicenow.com/kb?id=kb_article...
Hey, where can I configure the green dot of the project in project workspaceand dose this work ?
When I apply a template to any record in ServiceNow, a message appears at the top of the form showing that the template has been applied. I want to know where this message comes from (Business Rule, UI Action, Script Include, etc.) so I can modify or...
I want to create a custom variable such that user can select multiple options form the choices such that the choices are added and not referred to any table i.e. I want a custom variable which take choices like select box but user can select multiple...
We have a need for a user to come back and update a ticket content after a form is submitted. Requirement: Mr. X wants to buy an SSL CertificateStep 1: Mr. X Fills up a Catalog Item (form) and Submits --> Ticket XY123 is createdStep 2: Support Team P...
Spoiler I created a new custom field called "Activity" on the sc_req_item table for reporting purposes. We have a "universal" variable throughout most of our catalog items called "Select Action Type". I want this "Select Action Type" field's value t...
HI Everyone, How to populate First and last name on the basis of email selected in Catalog Item.I have created script include (via javascript object) and client script but I am getting wrong first name and last name, every time its showing virtual ag...
Hi, I need to create a alert if a group is populated based on the configuration item selected. The group is configuration item support group. But this doesn' work. /*function onChange(control, oldValue, newValue, isLoading, isTemplate) {if (isLoadin...
Hi All, There is widget created on on page to attach the attachments which is working fine. Requirement is, I need to add "Download All" button to that widget and write the code to download all the attached attachments. I am new to portal. I am able ...
Hi everyone ,Anyone have any practical infos or guidance on how to integrate OCS Inventory with servicenow?Thanks,
Introduction: Why Service-Oriented Architecture (SOA) Matters for ServiceNow Developers & ArchitectsFor ServiceNow developers and architects, implementing Service-Oriented Architecture (SOA) is essential for creating modular, scalable, and maintainab...
Hello folks, Can we set to allow Requesters to withdraw/cancel their wrongly raised requests for requests that are not yet approved or rejected? Regards
I'm a System Administrator and HR Administrator, working in the HR Agent Workspace... I want to configure which fields appear on one of the forms in that workspace. And the order of the fields... I know I can set my Application Scope to "Agent Works...
