Hi, I'm trying to create an email notification that is sent to the user assigned whenever any worknotes or addition comments are added. If there is no user assigned, the notification will send to a group instead. Is this possible with a script ?
I'd like to have a catalog item that displays the currently assigned assets for a user in a multi row variable set. I feel this is the best way to display all assets on a catalog item since different users will have differing numbers of assets assign...
We are investigating into the use of Outage records as a potential solution for large-scale, widespread system outages. P1 notifications are not on the same scale as, for example, a Crowdstrike type of outage. We need to know 1. How can this be used?...
Issue with IntegrationHub transaction usage - OOB non web service spoke is counted?
We want to create the change schedule calendar with list of approved changes by date/ week/ month. We also should be able to differentiate by color different Change Boards (CAB) approving them as well. Please confirm the steps for the same.
hi , for one user when he searches for one catalog item, we get javascript errortried the F12 method to spot the issue and it pointed us to a Client script that is part of variable set (that variable set is used in 200 other items and user gets no er...
Hello Folks,I have a requirement I want to hide button from incident form for next 24 hours once clicked it and after 24 hours again its visible or abort action if user click it within 24 hours once he click first time. I tried to use below code in u...
Hey all, I have a requirement here to have two customized fields on release phase "planned start date" and "reason to replanning". When the planned start date changes reason to replanning should become mandatory.I got the client script working fine o...
Afternoon,In a new custom app, we have several reference fields to the sys_user table. As admin, I can select users to populate these fields, but as a user with the scoped app role, they can see the reference fields but they show no users to display....
Hello, Category is not visible. Can someone help me what could be the issue. Category is active I'm having Admin role, category is active and it has catalog item in the category Navigation: Self service> service catalog> i do not see the category wh...
Hi Devs, Does anyone know how to create a UI action to preview a PDF before generating? I am going to use the command below to generate the PDF. However, I want to have a UI action to preview the PDF with the mapped fields before generating it.new sn...
Unable to populate the lookup select box for certain users? Why?Even after assigning role of public or snc_internal to both Lookup Tables and User
I've look around and not sure if anyone has done this yet or not. With Workflows, they system would add an entry to the Workflow Activity field in the sysapproval_approver table.How can we replicate this using Flow? The current OOB Activity "request ...
Hello , I have added catalog item variables on report but i am not able to see the records on report .How to fetch the variables data on reports ?Added Catalog Item Variables on Report Form Variables Data On Report variables records showing empty T...
We have opened for user's assets related list on interaction table in view service operations workspace. But we have to display only some of the specific columns in the workspace dynamically without personalization.Please provide the solutionUser's A...
