Hello All,The floor map CAD file has already been uploaded to the map studio, but it cannot be found in the scenario planning records under the floor map in the Workplace central workspace.Here I've attached the screenshot for your reference: File wh...
Hi Everyone ,Is using tags a best practice for reports , there is a requirement of a report where we are thinking to use tags .The tags will be given to the record by script.
Hi,I have a catalog item available to all internal users, that has a mandatory attachment in it. This attachment is a sensitive one and should be accessible only to a specific user group (eg: HR Dep.). The flow attached to this catalog item sends tas...
We have configured an email notification that will be triggered on Insert of new record in custom table, and will be sent to assigned to of the task. But currently this notification is only getting triggered for specific tasks when inserted. I check...
Hey all,I'm running a Flow Designer action that uses a Script step to insert records into a custom table (sn_customerservice_certificate_information). I'm using .initialize() followed by .insert(), and not calling .update() anywhere.However, when the...
Hi everyone I need to create a database view with this wto tables sn_test_management_testrm_defect there are no relationship between them, however I create a reference field on rm_defect to sn_test_management_test but still don't work. Can you help m...
Hi, My requirement is when the caller field changes in the incident table, user created email field should reflect the caller's email id. I am trying to do this using client callable script include. I am getting an error as shown in the second image....
I created a Business Rule that triggers when a request item is closed. It pulls asset records from a MRVS with in that request item and creates a record on a custom table with the information. It works in the global scope but not the scope I created...
I wanted to share an insight that I had because I wasn't able to find a solution through searching the web. Issue: In Flow Designer, I had a 'try' block which was missing the 'if an error occurs after step #' part. I don't know exactly how it happene...
Hi, I'm using a REST data source to retrieve a JSON payload and feed it through a transform map. I don't have any issues with it other than the fact that the response is of the wrong shape, and I would like to parse it, transform it, update some prop...
Hi Everyone,I have this requirement that given June 1, is a holiday. The expected behavior of the OLA assigned to that group is outside 9am-7pm OLA timer should not be running, since the working schedule for the holiday is scoped for 9am-7pm.What I h...
I have completed the ServiceNow Flow Designer Micro-Certification and Associate Application Developer Program. I am now looking for entry-level opportunities to start my career in the ServiceNow ecosystem.Let me know if you are aware of any openings ...
Hi, I am passing the sys_id of the group as Event parm1, using gs.eventQueue from a scheduled job.The event is getting triggered and the notifications are sent to the group members and also to the group manager.How can I stop sending emails to group ...
Hi All,I want to join tables asmt_metric_result and sc_req_item to create a database views.Aim is to get field value from RITM for each survey.
Hi Community,I'm unable to access the ServiceNow Developer Portal at https://developer.servicenow.com/dev.do. The page remains stuck on the "Loading" screen indefinitely (screenshot attached).I noticed there was a scheduled maintenance on May 16, 202...