Hi all. Scratching my head why some of the changes I made as part of an update set disappeared from DEV after I closed out the set and moved it to TEST. The changes I made DO appear in TEST, but when going back to DEV, those changes are as if they ne...
Hi there, Wanted to see if anyone could help with this problem. We are trying to add the business contact field as a recipient to an Email Client Template to auto populate. When I open the Business Contact field dictionary entry it shows that it's ...
Xanadu Patch 6 Setting up a new Resource Card, you can filter by Resource or Work Type. If we select Work Type, there are options to filter by Project then Project fields. The list of Project fields only includes standard OOB fields. We added sever...
I have created a Formula Indicator which is a difference of two Automated Indicators. Both Automated Indicators have been configured to collect records. When individually viewing automated indicator, I can see the Show Record button and can also view...
I am using a non-client callable Script Include and a script in workflow editor to post data, via REST API. However, I keep getting this error: [Late Add Script] Exception during REST call: "GlideRestMessage" is not defined. Workflow Script// Acce...
Below steps need to be done but unable to achieve it ==>collect all the users group ==>collect the plm champions (PLM Champion DTIT and PLM Champion SRA groups)==>compare with the requestor (if requestor is one of the PLM champion list)-->then we ne...
Hello ,I am trying to integrate Jira and ServiceNow using Basic Authentication and for that the length of the token key generated from Jira is very large which is not accepting in the basic auth profile and it generates the error when I changed the l...
Hii,After the recent changes made in API token Generation of Jira, the token length have increased which are not taking by the ServiceNow . It shows the error message as follows - When I tried to increase the password length from default 255 to 2000...
Hi, I have edited the breadcrumbs for the cmdb workspace and added/removed some menu items.Now this gray menu shows up underneath the navigation, see image below.How do I remove this? where does this come from?
Has anyone encountered how to change the Run As of a flow once created in Workflow Studio? It doesn't appear in the flow properties like it did in Flow Designer (one of the reasons I miss FD dearly...)
Has anyone modified the notification URL so that when clicking a notification, it redirects to Workspace view instead of the default Platform (Classic UI) view?
Hi all, I added a new field to the incident table, and for some reason the incident process flow has reverted to default styling and I'm unable to revert it to the custom one we had.Incident process flow: Incident formatter:Incident UI Macro:<?xml v...
Hello All, Has anyone recently migrated from vendor risk application to Third Party Risk Management ? how did the transition look like? What precautions we can take to avoid any bumps? Where to find more about this migration?Highly appreciated if any...
Hello, I have a requirement to add a new Category and 4 additional questions to the IRQ questionnaire. These questions are for information only and should not be factored into any calculation determining Risk Rating. My question is how do I configu...
Hello all, I created a SAFe Features Related List and added it to change records. When I select "copy change" it does not take the records that were in that related list. I am familiar with the sys property that does not work with custom related list...
