Auto populate field with business rule

[asd22]

Hello

I have 3 fields "user" wich has the full name of the user and "case number", i want the info from these two fields to be auto populated into my third field "short description" So it will look like this

(short description field): username - case number

I need to do this with a business rule, any tips?

[Aman Kumar S]

You can have a before insert/update business rule

current.short_description = current.user_field + "-" + current.case_number;//just validate the field names

[asd22]

Hey this works really well, i only got 1 problem now it seems.

The user field seems to display the first and last name on the form, but when i use it in the script i only get the userID (long line of numbers) Any clue how to fix this?

[AndersBGS]

Hi @asd22 ,

Yep, that is because you get the SysID and not the username. Please use getDisplayValue() and also please check what field is set for display value.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[_Gaurav]

Hi @asd22 
You can write a before BR 

current.short_description = current.user +' - '+current.case_number;

Please mark this as helpful if this resolves your query

Thanks!