Auto populate RITM watchlist

[soumya17]

Hello ,

I want to copy user(reference field to user table) to ritm watchlist on submitting request.

I have referred https://www.servicenow.com/community/it-service-management-forum/auto-add-to-watchlist/m-p/914649/pa...

but i get org.mozilla.javascript.NativeArray@c8b0cc in watchlist

Please help me to fix this.

Thanks

Soumya

[Abhijit4 · Accepted solution]

Try adding toString() at the end, as shown below. Most of the time it works.

current.watch_list = current.variables.person_to_be_copied.toString();

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[soumya17]

I wrote business rule after->insert on ritm table

[Abhijit4 · Accepted solution]

Try adding toString() at the end, as shown below. Most of the time it works.

current.watch_list = current.variables.person_to_be_copied.toString();

Mark answer as Correct or Helpful based on impact.

[soumya17]

No 😞  @Abhijit4

[Abhijit4]

It actually worked isn’t it. Just you didn’t add current.update() in after BR

[soumya17]

yes update i didnt add. 

It worked.. Thankyou