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Auto-refresh PA widget

Ruchi Kumari1
Tera Expert

Hello,

I have created a PA widget and added to my dashboard. This widget does some calculation in backend (formula indicator) and collects fresh data every 30mins. This widget displays the percentage.
Can we auto refresh this instead of manually refreshing the browser /tab  ? Or can we somewhere display the the last run-time on the widget itself ?

M y findings from community, 
1. We cannot auto refresh dashboards.
2. We may add some extension to browser for auto-refresh.
3. Usual single score type servicenow reports have real time refresh option. Could not find working for my case.

4. This thread mentions we can add some interval for refresh but it refers to PA workspace/dashboards. Mine is just a PA widget added to dashboard.

RuchiKumari1_0-1760632144898.png

 


 

14 REPLIES 14

Bert_c1
Kilo Patron

You can use a browser extension to 'auto-refresh'

hello @Bert_c1 , Yes, that was one solution but can't use that due to business reason.

Ankur Bawiskar
Tera Patron
Tera Patron

@Ruchi Kumari1 

No OOTB way to do this.

You will have to rely on some external browser extension.

I believe customer might not agree this as most of the customers don't allow 3rd party extension to be added to browser due to security restrictions.

Please inform customer about the platform limitation.

šŸ’” If my response helped, please mark it as correct āœ… and close the thread šŸ”’ā€” this helps future readers find the solution faster! šŸ™

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@sankur Yes, security is the reason why it's not allowed.
Is there a way to show on dashboard/ widget when was the job last executed ? So that end user is aware when they need to refresh(30 mins from last execution time) the browser to see the fresh result ? I did not find any OOB way to achieve this.

Or any other workaround ?