How to set Auto refresh for Dashboard throught to performance Analytics

[Sirri]

Hi All,

I have created the Dashboard through performance Analytics. please let me know how to set auto refresh for the Dashboard.

Thank you.

[Harish Bainsla]

Hi please check below links

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0816013

https://www.servicenow.com/community/platform-analytics-forum/how-to-auto-refresh-responsive-dashboa...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0744603

[AndersBGS]

Hi @Sirri ,

There is no auto refresh feature of dashboard in ServiceNow. To utilize auto refresh for widgets, you need to utilize platform analytics / Analytics workspace instead:

Furthermore remember, that it doesn't matter to refresh performance analytics widgets, as these are snapshots and will update based on the scheduled job. If you utilize the report feature instead, this is live data that will be updated constantly.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Sirri]

Hi @AndersBGS ,

where will get options as per the above snip. please let me know.

Thank you

[AndersBGS]

Hi @Sirri ,

1. Go to analytics workspace (Vancouver):

2. Select your dashboard and the widget which should have refresh scheduled

3. Click "edit" in top right corner

4. Scroll down and find the menu item "data update".

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders