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Auto-refresh PA widget

Ruchi Kumari1
Tera Expert

Hello,

I have created a PA widget and added to my dashboard. This widget does some calculation in backend (formula indicator) and collects fresh data every 30mins. This widget displays the percentage.
Can we auto refresh this instead of manually refreshing the browser /tab  ? Or can we somewhere display the the last run-time on the widget itself ?

M y findings from community, 
1. We cannot auto refresh dashboards.
2. We may add some extension to browser for auto-refresh.
3. Usual single score type servicenow reports have real time refresh option. Could not find working for my case.

4. This thread mentions we can add some interval for refresh but it refers to PA workspace/dashboards. Mine is just a PA widget added to dashboard.

RuchiKumari1_0-1760632144898.png

 


 

15 REPLIES 15

@Ruchi Kumari1 

I don't think you can handle this within platform.

šŸ’” If my response helped, please mark it as correct āœ… and close the thread šŸ”’ā€” this helps future readers find the solution faster! šŸ™

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Ruchi Kumari1 

 

See if this feature is helpful for you:

 

DrAtulGLNG_0-1760690609339.png

 

DrAtulGLNG_1-1760690641783.png

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Hi @Dr Atul G- LNG , this looks limited to PA dashboards.

Hi @Ruchi Kumari1 

So you need it at the widget level? I doubt there’s anything available for widgets only, but we can refer to the whole dashboard. Give it a try and see if it works for you.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi @Dr Atul G- LNG , I mean this looks limited to PA dashboards. In my case it's PA widget added to usual reports dashboard. I do not see this option on mine.