Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Auto-refresh PA widget

Ruchi Kumari1
Tera Expert

Hello,

I have created a PA widget and added to my dashboard. This widget does some calculation in backend (formula indicator) and collects fresh data every 30mins. This widget displays the percentage.
Can we auto refresh this instead of manually refreshing the browser /tab  ? Or can we somewhere display the the last run-time on the widget itself ?

M y findings from community, 
1. We cannot auto refresh dashboards.
2. We may add some extension to browser for auto-refresh.
3. Usual single score type servicenow reports have real time refresh option. Could not find working for my case.

4. This thread mentions we can add some interval for refresh but it refers to PA workspace/dashboards. Mine is just a PA widget added to dashboard.

RuchiKumari1_0-1760632144898.png

 


 

15 REPLIES 15

can you please provide some screenshot.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Sure. Here it is :

RuchiKumari1_0-1760704273880.pngRuchiKumari1_1-1760704364266.png

 

Hi @Ruchi Kumari1 

No, you can’t do it at the widget level; you need to do it at the dashboard level only, as I mentioned. Sorry, there’s no solution exactly like what you’re looking for.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Ruchi Kumari1
Tera Expert

@Ankur Bawiskar @Dr Atul G- LNG , is there a way to display last execution date-time of the PA job ? Is there a way if i can just display the latest execution time. Tried few report types but it's displaying entire calender or list.

Hi @Ruchi Kumari1 

I think for that, you need to create a report on the PA job tables, and from there, you can get the required information.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************