Auto Resolve incidents in one Hour based on Short description

Nagesh5
Tera Contributor

Hi Team,

Can you please guide to auto Resolve incidents in one hour based specific short description.

We are getting couple of incidents on daily basis with specific short description it's very difficult to check each incident instead of that we need solution to auto resolve those tickets.

Kindly help to resolve this issue as early as possible.

 

Regards,

Nagesh

5 REPLIES 5

Hi Nagesh,

Follow Up - is your requirement is completed with my answer. Please mark answer as correct it will use for other community members if not let us know your issue so we can help you 

Thanks
Chandu Telu
Please Mark Correct/helpful, if applicable,